To answer all your questions, there are information desks with friendly staff around the Museum. For more information you can also buy a souvenir guidebook.

The Main Information Desk is located at the right of Life Science Hall entrance. It provides visitors with information, directions, advice on what to see, and general assistance. It has a selection of brochures, newsletters, leaflets and mini guides. In addition to providing details about current events at the Museum, staff at the main information desk handles the registration of membership, the loan of wheelchairs and strollers, and lost and found belongings (including lost pre-school children).