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Frequently Asked Questions

We're pleased you are planning a visit to the National Museum of Natural Science! Do you have a question about ordering an ticket, using a Dinosaur Card or would you like to know more about visiting the museum? Pleasen read the FAQs.

Q1. Is the Museum open on Lunar New Year's Eve and the first day of the Lunar New Year? The museum is closed on Lunar New Year's Eve and the first day of the Lunar New Year. However, in recent years, for the continuous service of the audience, some of the exhibition venues, such as "special exhibition", "Space Theater", and "3D Theater", will be opened on the first day of the Lunar New Year. For details, please refer to the information announcement on the homepage of the website.

Q2. Which national holidays are closed for the Museum? Is the Museum open on the National Day? The museum is regularly closed on Lunar New Year's Eve. For national or make-up holidays it is closed unless they are Monday.

Q3. Is there free admission to the Museum on Wednesday morning? From 9:00 a.m. to 10:00 a.m. on Wednesdays, it is free of charge but limited to the exhibition halls (including Life Science Hall, Human Culture Hall, Earth Environment Hall, Science Center), and Botanical Garden, excluding Space Theater, 3D Theater, and chargeable special exhibition. Details of the fees and other theater fees can be found on our website.

Q4. I want to apply for a Dinosaur Card: Which counter to apply for? How long will it take to get it done? How much does it cost? What is the validity period? Card application location: General Service Center next to the entrance of the Life Science Hall. Fee: NT$300. Time to apply for a card: Bring your personal ID, and you can get the card on the spot. The time for making the card is about five minutes. Validity period: valid for one year from the day the card is issued, unlimited visits.

Q5. Application for replacement: My dinosaur card has not been found, but the receipt I applied for is still there. Can I apply for a replacement? As long as it is within the validity period, it can be reissued. Please bring your personal ID card and go to the General Service Center next to the entrance of the Life Science Hall. Chip card replacement fee: NT$100 per person each time.

Q6. My father is a retired elementary school teacher and wants to be a volunteer, how should he apply? Volunteer applications are recruited at the end of May and November each year. The brochures are available both on our website and on-site service desk. Since the Museum is a place of offering services to the public, we will consider the physical load and health status of retirees aged 65-70 when they apply.

Q7. How do students apply if they want to do a research questionnaire in the Museum? Please call (04-23226940 ext. 786), and then apply by a letter from the school.

Q8. Can I take photos at the exhibition? In order to maintain the condition of the exhibits or the intellectual property rights of the creators, some exhibition areas in this hall will indicate that they cannot take pictures. Please cooperate and pay attention to the prohibiting photography signs.

Q9. Can pets be brought into the exhibition hall? In order to maintain the quality, hygiene and safety of the exhibition venue and visitors, please do not bring pets into the Museum. The cloakroom of the museum won? accept pets, either.